USA 11413-4010 New York SPRINGFIELD GARDENS 150TH AVE info@serialbox.me +1949-485-5077 FAQ | SerialBox Serial Box https://www.facebook.com/serialbx/ https://twitter.com/@serialbox7 https://www.linkedin.com/company/serial-box-services https://www.instagram.com/serialbox.me/ Serial Box is an online reference guide for the heavy equipment industry. https://www.serialbox.me/assets/og-image-91b334f1fa9580bca33e5a4232e0a5d1cfee44143f174355ac711bb0fbfe2a77.png info@serialbox.me Serial Box USA 11413-4010 New York SPRINGFIELD GARDENS 150TH AVE info@serialbox.me +1949-485-5077 FAQ | SerialBox Serial Box https://www.facebook.com/serialbx/ https://twitter.com/@serialbox7 https://www.linkedin.com/company/serial-box-services https://www.instagram.com/serialbox.me/ Serial Box is an online reference guide for the heavy equipment industry. https://www.serialbox.me/assets/og-image-91b334f1fa9580bca33e5a4232e0a5d1cfee44143f174355ac711bb0fbfe2a77.png https://www.serialbox.me/assets/og-image-91b334f1fa9580bca33e5a4232e0a5d1cfee44143f174355ac711bb0fbfe2a77.png +1949-485-5077 FAQ | SerialBox Serial Box https://www.facebook.com/serialbx/ https://twitter.com/@serialbox7 https://www.linkedin.com/company/serial-box-services https://www.instagram.com/serialbox.me/

Frequently Asked Questions

General Questions:

  • What is a serial number?

A serial number or a product information code, is a unique number heavy equipment manufacturers, such as Caterpillar, Komatsu, John Deere and Bobcat associate with every piece of machinery they manufacture. Each manufacturer utilizing a unique numbering system. With the serial number in hand, one can decipher the year of manufacture and a host of other information from looking up the the serial number.

  • What does the website do?

The website acts as a deciphering platform formed on the backbone of serial numbers of heavy equipment manufactures. Furthermore, the website serves as an online guide for individuals interested in purchasing heavy equipment. It serves these individuals by providing a comprehensive serial number lookup for machines manufactured from all over the world and associates those codes with equipment being sold all over the world. This information allows for perspective buyers to have a clear picture of the value of the equipment before it has been purchased.

  • How often are the serial numbers updated?

Serial numbers and product information codes of equipment are updated every three months.

  • Can I use the website on my smartphone?

Yes, the website has been optimised for smartphone viewing.

  • What is a Prefix?

A prefix is a set of numbers and letter manufactures of heavy equipment use to further decipher the same type of machine into different models. Many manufacturers such as Caterpillar and Komatsu use prefix methodology.

Billing:

  • How much does it cost to sign up?

The first 15 days are free of charge, and give you unlimited access. After 15 days, monthly access to the website costs $3.99 a month.

  • How do I cancel my subscription?

Cancelling a subscription can be easily done by locating the “cancel my subscription” option under the “my account” section.

Referral Program:

  • How do I refer a friend?

To a refer friend, simply locate the option to refer a friend under the “my account” section.

Site Features:

  • What is a favourites list?

A favourites list is a convenient feature that allows you to save pictures and pieces of equipment to a handy list that you can return to later on. When it comes time to make a purchase, making a decision is easy because you can conveniently look at your favourites list.

  • Can I add photos of a piece of equipment from the camera roll on my smartphone directly to my favourites list?

Yes, you can add photos to your favourites list conveniently from your smartphone.